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How to choose a polyjacking contractor

Eight questions every Canadian homeowner should ask before signing a concrete leveling quote.

  1. 1

    What density of foam do you use?

    Reputable contractors use 3–6 lb/ft³ structural foam for residential work. Lower densities are sealants, not lifting foams.

  2. 2

    Is the warranty in writing and transferable?

    A real warranty is on paper, transferable to the next homeowner, and clearly defines re-settlement criteria.

  3. 3

    Are you insured and WCB-covered?

    Always confirm both. Ask for a current certificate before work begins.

  4. 4

    Will you do a void-fill phase before lifting?

    Skipping void fill is the #1 reason cheap polyjacking fails. The void must be filled first or the slab settles again.

  5. 5

    How will you monitor the lift?

    Laser monitoring is standard. Eye-balling a lift is a red flag.

  6. 6

    What's your hole-patch process?

    Color-matched cement patches that fade with age are standard. Anything else is sloppy.

  7. 7

    Can you provide local references?

    Real contractors have nearby jobs they can show you. Drive-by references are gold.

  8. 8

    What's NOT included in your quote?

    A good contractor flags what's excluded — patio extensions, additional panels, or related drainage fixes.

Red flags to walk away from

  • • Door-to-door cold quotes with same-day urgency pressure
  • • Cash-only pricing with no written contract
  • • "Lifetime" warranties without defined terms
  • • Refusal to name the foam manufacturer
  • • No physical business address or vehicle branding

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